Frequently asked questions

General

How is ShopForge different from a regular hosting provider?

Traditional hosting gives you an empty server and leaves the rest to you. ShopForge gives you the complete SDLC: fully configured Shopware environments in seconds, multi-environment pipelines (dev → staging → production), built-in CI/CD with automated testing, Git-based workflows with PR preview environments, real-time monitoring and observability, and enterprise-grade hosting — all in one platform.

Who is behind ShopForge?

ShopForge is powered by DevPanel, a SaaS platform for managing web applications and infrastructure. ShopForge is built for the Shopware community — with contributions from developers, agencies, and partners across the ecosystem.

Is ShopForge free?

Ephemeral Shopware stores — fully functional for up to 6 hours — are completely free, with or without Cloud Dev Environments. No credit card required. For persistent hosting, production environments, and enterprise features, paid plans are available.

What is ShopForge?

ShopForge is the development and hosting platform built for Shopware 6. It provides the full software development lifecycle — from instant dev environments and CI/CD pipelines to enterprise-grade production hosting on AWS, Azure, and OVH. ShopForge is powered by DevPanel.

SDLC & Development Workflows

What does "full SDLC" mean?

ShopForge provides the complete software development lifecycle for Shopware projects: multi-environment pipelines (dev, staging, production), built-in CI/CD with automated testing, Git-based workflows with branch-per-feature development, PR preview environments, zero-downtime deployments, rollbacks, and real-time monitoring and observability.

How do multi-environment pipelines work?

Every ShopForge project can have separate development, staging, and production environments. Changes are promoted through the pipeline — develop in dev, review in staging, deploy to production. Each environment is isolated and can have its own configuration and data.

What CI/CD capabilities are included?

ShopForge includes automated build and deploy pipelines triggered by Git pushes. You can run PHPUnit, PHPStan, and custom test suites on every commit, with automated code quality checks and zero-downtime deployments to production. Rollback to any previous deployment is instant.

What are PR preview environments?

Every pull request can automatically get its own live Shopware instance. Reviewers can test changes in a real, running store before merging — not just read code diffs. Preview environments are created automatically and cleaned up when the PR is merged or closed.

Which Git providers are supported?

ShopForge integrates with GitHub, GitLab, and Bitbucket for Git-based workflows, PR previews, and CI/CD triggers.

Ephemeral Stores

What is an ephemeral store?

An ephemeral store is a temporary, fully functional Shopware 6 site cloned from a template. You get full admin access to explore, test, and demo. After 6 hours, the store is paused. If it remains paused and isn't extended, it's automatically cleaned up.

Can I extend the life of my ephemeral store?

Yes. From your Cloud Dev Environment, you can pause, unpause, and extend the life of ephemeral stores. If you need a persistent store, you can upgrade to a hosted plan.

Can I install plugins on an ephemeral store?

Absolutely. You have full admin access — you can install plugins from the Shopware Store, upload custom plugins, configure themes, and modify any settings just as you would on a production store.

Can I export my data from an ephemeral store?

Yes. You can export products, configurations, and database dumps from your ephemeral store before it expires. If you have a Cloud Dev Environment, you can also use Git to version your customizations.

Cloud Dev Environments

Can I change the PHP version?

Yes. You can switch between PHP versions from your dev environment settings to match your project requirements or test compatibility.

Can I collaborate with my team?

Yes. You can invite other developers to your Dev Environment. Team members get their own access credentials, and you can control access levels for each person.

Can I use my own domain?

Yes. ShopForge manages custom URLs and automatically provisions and renews SSL certificates for your domains.

Do I need to install anything locally?

No. Everything runs in the cloud. You just need a modern web browser. There's no need to install Docker, DDEV, PHP, MySQL, or any other dependencies on your local machine.

What is a Cloud-Based Dev Environment (CBDE)?

A CBDE is a complete Shopware development setup running in the cloud, accessible from any browser. It includes a Cloud IDE (VS Code), Shopware CLI, Composer, Adminer for database management, and Git — everything you need to develop Shopware plugins, themes, and customizations. CBDEs integrate directly with ShopForge's CI/CD pipelines and multi-environment workflows.

Hosting & Infrastructure

What infrastructure does ShopForge run on?

ShopForge runs on auto-scaling Kubernetes clusters deployed across AWS, Azure, and OVH. The infrastructure automatically scales based on demand, handles SSL certificates, and provides enterprise-grade reliability with a 99.9% uptime SLA.

Can I connect my own cloud account?

Yes. You can connect your own AWS, Azure, or OVH account. ShopForge handles all the provisioning, configuration, and scaling — you just pay your cloud provider directly for the resources you use.